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INTERNET MERCHANT TERMS AND CONDITIONS

Please read these terms and conditions ("terms", "terms and conditions") carefully before using the https://createwith.net website (the "service" or "website") operated by "Create With" ("us", "we", or "our").

1. Our goods and services are digital.

Crafty Pixels is a software developer in the graphic design industry that develops digital templates for online sale.

2. Our delivery policy.

Subject to availability and receipt of payment, requests will be processed within one working day. Customer purchases will be confirmed by way of emailed payment receipts.

3. No export restriction.

Our offering through this website is available worldwide. No regions are deliberately excluded.

4. Return and refunds policy.

We endeavour to provide digital goods for automatic download after a customer’s payment has been independently verified. In cases where the customer can show that their purchase was unsatisfactory in either not matching its marketing description or proving unworkable, we will refund the client in full within 30 days.

5. Customer privacy policy.

As detailed in our website’s privacy policy, we take all reasonable steps to protect the personal information of our site’s users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za.

6. Payment options accepted.

Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into our bank account, the details of which will be provided on request.

7. Card acquiring and security.

Card transactions will be acquired for us via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

8. Customer details are separate from card details.

Customer details will be stored by us separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za

9. Merchant outlet country and transaction currency.

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Its transaction currency is the South African Rand (ZAR).

10. Responsibility.

We take responsibility for all aspects relating to the transaction. These include: sale of goods and services sold on this website; customer service and support; dispute resolution and delivery of goods.

11. Country of domicile.

This website is governed by the laws of South Africa. We choose as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature. First floor, Unit 3, 22 Bell Close Westlake Business Park, Tokai Cape Town Western Cape 7945 South Africa.

12. Variation.

Create With may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13. Company information.

This website is run by Crafty Pixels (close corporation) based in South Africa trading as Create With and with registration number 2008/209461/23 and Dr Travis Noakes (Owner).

14. Company contact details.

Company Physical Address: First floor, Unit 3, 22 Bell Close, Westlake Business Park, Tokai, Cape Town, Western Cape, 7945, South Africa Email: owner@createwith.net Telephone: (021) 795-0695‬‬

These terms were most recently updated on 27th of January, 2020.